Communication may appear trivial. Just have a phone number to place and receive calls. Organizations quickly realize the challenges and unintended outcomes resulting from partial or incomplete communications and collaboration toolsets. Having the most effective and strategically designed solution will make operations, customer experience, and business processes exponentially successful.
It all starts with your unique needs, while applying best practices and facilitating security and consistency across the business. While some organizations have challenges with service quality, consistency, and simplicity others may be more concerned with capturing leads and effectively collaborating with team members through a variety of mediums.
SAVConnect is a licensed provider and has industry expertise and experience that will help your organization leverage communication as a business enabler. To help elevate your operations with communication, collaboration, and security both internally and externally. SAVKom can provide a point offering with Direct Inward Dialing (DID) or a holistic solution with global unified collaboration solutions and everything in between. Focusing on the outcome to drive effective results and addressing concerns while producing value from something even as simple as a phone number and calls.
Communicating externally and internally from anywhere on any device through a single medium helps streamline the ability to connect and reach people. While leveraging multiple different platforms for certain features may appear advantageous, communication sprawl makes things disjointed, cumbersome, and often introduces unnecessary overhead. Consolidation of communication solutions is not often approached with the same efficiency as other areas of technology are. SAVKom can help adopt some of that sanity to effective communication.
Anything from a multi-site high traffic call center to a retail coffee shop can experience the advantages of SAVKom solutions. With a long list of features and adaptable capabilities the innovation can be endless and evolving.
Driving positive business outcomes may start with Voice, but may also involve Video, SMS, Voicemail, and Chat capability beyond a cell phone. Some of the feature options include:
Consuming your communications as-a-service is often the preferred option for the always-on business. Depending on your needs, SAVKom solutions can run in a hybrid design to maintain localized site communications in the event of an emergency. Even when a tiered internet strategy is not sufficient or available.
Gain insights and develop strategic KPIs around team performance and customer engagement using reporting and analytics. With a wide range of reporting capabilities and integrations, it is easy to understand usage, statistics, and behavior.
SAVConnect is a full-service technology solutions provider with consulting, managed services, and hosting capabilities. Communications technology including VOIP, video, and collaboration is another one of our expert practice areas. These products and services can be integrated into existing environments and consumed to augment or replace existing solutions. Additionally, SAVConnect can bundle these services into our MSP portfolio and deliver them as a capability in our suite of smart effective and efficient technology offerings. Like our consulting services we can work with your existing team to augment, add, and support these capabilities as needed to achieve the desired outcomes.
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